Privacy Policy – milshatea.shop

This Privacy Policy outlines how Milsha Holdings (Pvt) Ltd collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://milshatea.shop website (“Site”). This privacy policy applies to the Site and all products and services offered by Milsha Holdings (Pvt) Ltd.

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1. Who We Are

Our website address is: https://milshatea.shop.

Milsha Holdings (Pvt) Ltd is a private company with limited liability, officially incorporated on October 29, 2021, under the Companies Act No. 7 of 2007. Our Company Number is PV 00247371. The registered address for Milsha Holdings (Pvt) Ltd is AG 4, Aluthmawatta Road, Colombo 15, Sri Lanka. Our Taxpayer Identification Number (TIN) is 103398479.

Milsha Holdings (Pvt) Ltd is involved in the Manufacturing, Packing & Distribution of Black Tea and Spices for Export and Local Market. We hold an ISO 22000:2018 Food Safety Management System certification from EINZIGARTIG INTERNATIONAL CERTIFICATIONS PVT. LTD. (EICPL), valid from October 14, 2024, to October 13, 2025. Furthermore, Milsha Holdings (Pvt) Ltd is in the process of obtaining HACCP (Hazard Analysis Critical Control Point) certification, with the audit conducted on November 01, 2024, and certification currently pending. EICPL, our certification body, is affiliated with System CERT and is an approved certification body by IAF (International Accreditation Forum), directly accredited by EGAC (Egyptian Accreditation Council) & ASCB (E) (Accreditation Service for Certifying Bodies (Europe) Ltd).

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2. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string. This information is collected to help with spam detection.

An anonymized string (also called a hash), created from your email address, may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

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3. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

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4. Cookies

• Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

• Login Page Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

• Login & Screen Options Cookies: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

• Article Editing/Publishing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

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5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that specific website.

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6. Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

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7. How Long We Retain Your Data

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and automatically approve any follow-up comments without holding them in a moderation queue.

• Registered Users: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

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8. What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. However, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

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9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

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10. Payment Gateway Specific Data Collection and Usage

Note: The provided sources do not contain specific details about how data is collected, processed, or shared by your payment gateway. The following section outlines what would typically be included and requires you to provide specific information related to your chosen payment processor and practices.

• Types of Data Collected: When you make a purchase through our payment gateway, we [You must specify what data is collected, e.g., collect your name, billing address, shipping address, email, phone number, and payment information (e.g., credit card number, expiration date, CVV, or other financial account details)].

• Purpose of Collection: This data is collected solely for the purpose of [You must specify the purpose, e.g., processing your transactions, preventing fraud, fulfilling your orders, and complying with legal obligations].

• How Data is Stored and Secured: [You must describe your data security measures for payment information, e.g., “We utilize industry-standard encryption (e.g., SSL/TLS) to protect your payment data during transmission. Your sensitive payment information is not stored on our servers but is securely transmitted directly to our third-party payment processor.”]

• Third-Party Payment Processors: We partner with [You must name your payment gateway provider(s), e.g., “Stripe,” “PayPal,” “Authorize.net”] to process payments. Your payment information is shared with these processors [You must specify how, e.g., “only to the extent necessary to complete your transaction and for fraud prevention.”]. We encourage you to review the privacy policy of our payment processor [Provide link to their privacy policy, e.g., “https://www.stripe.com/privacy”] for more details on their data handling practices.

• PCI DSS Compliance: [If applicable, state your compliance, e.g., “We strive to maintain PCI DSS (Payment Card Industry Data Security Standard) compliance to ensure the secure handling of credit card information.”]

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11. Refund, Reimbursement, and Cash Back Policy

Note: The provided sources do not contain any statements regarding refunds, reimbursements, or cash back on offers and orders. This type of statement typically belongs in a separate document, such as a Terms and Conditions or a Refund Policy.

• We do not provide any sort of refunds or reimbursements or any terms of cash back on offers and orders.